We believe that we can offer customers something that we feel you would not get from both local Building maintenance companies and national cleaning providers operating in the area. We are an independent local building maintenance with a focus on quality service and Ethical employment practices. We believe that our values and practices make us stand above the rest. We are ethical employers and all of our employees are paid in excess of the national russianbridesdating minimum wage.
We are committed to protecting the health and wellbeing of our employees. We do not simply hand out Training Manuals, Health & Safety Policies, Method Statements, Risk Assessments and FDA data sheets. These are all of course; provided to our staff; but we believe that it is our responsibility to make sure these are understood.
Our staff are provided with professional chemicals and materials rather than shop-bought products designed for the domestic market. We use our own products which is formulized and designed for our clients’ needs
A high quality service is something we demonstrate through the following management practices:
Our clients can get hold of the person they need to speak to within our company at all times.
Any problems brought to our attention are dealt with swiftly and efficiently, and that we can demonstrate that we have done everything possible to resolve the problem within seven days.
We believe in face-to-face contact. Problems are best resolved through human contact and not through spreadsheets or databases, or telephone calls to complaints departments. We are happy to have regular face-to-face contact with our Clients. We do not tie our customers into lengthy contracts that are difficult to leave – our terms are very transparent. 30 days’ notice to cancel the contract is by far one of the most generous notices Periods you will find in the cleaning industry; an industry where 3 and 5 year contracts are very common. We operate our office from a business address (as opposed to working from a home address) This is open to clients from 9am – 5pm Monday – Friday.